FAQ

English and Spanish.

Yes, we offer customized tours upon request. Contact us for details.

Visit our Book & Cancellation policy section.

Up to 280 lbs per passenger, passengers weighing over 280 lbs are subject to Comfort Seat charge ($50 additional fee to regular tour cost, per passenger).

Maximum weight, per group, in total is 750 lbs.

For inside US tours, there is no need of visa, but all passengers must have a government-issued form of identification for any type of tour. NO EXCEPTIONS.

We use industry standard security methods and encryption to protect both your credit card and your personal information during the booking process.

Yes, please contact us at 786-523-6127.

Prices are the same as listed on our web.

Passengers have up to 48 hours prior to their tour departure time to rescheduled without penalty, subject to availability. Any rescheduling request within 48 hours of the scheduled tour, will have a $50 rescheduling fee per passenger.

You may contact us at 786-523-6127 for rescheduling.

Visit our Book & Cancellation policy section.

Yes, we offer car pick up upon request at an additional cost, quoted by location.

Click here for our Book & Cancellation policy.

Cancellations requests and no-shows will be charged in full and are non-refundable.

Visit our Book & Cancellation policy section.

The surcharge is already included in the price of any tour.

Contact us for any name change without any cost. You may contact us at 786-523-6127.